Account Deletion Request

To delete your account, please follow these steps:

  1. Send an email to [email protected] from the email address associated with your account.
  2. In the subject line of the email, please write "Account Deletion Request".
  3. In the body of the email, provide the following information:
    • Your full name
    • Username or account ID
    • Reason for the account deletion request (optional)
  4. Once we receive your email, our team will review your request and initiate the account deletion process.
  5. Please note the following important points regarding account deletion:
    • Account deletion is a permanent action and cannot be reversed. All data associated with your account will be permanently deleted.
    • Any active subscriptions or paid services linked to your account will be canceled, and no refunds will be provided.
    • Once your account is deleted, you will no longer have access to any content, settings, or features associated with the account.
  6. We strive to process account deletion requests in a timely manner. However, please allow up to 30 days for the deletion process to be completed.
  7. It's important to ensure that you have securely backed up any important data or files from your account before requesting deletion, as we cannot recover any deleted information.
  8. By initiating the account deletion process, you understand and accept that any personal information or data associated with your account will be deleted in accordance with our privacy policy.
  9. If you have any outstanding or unresolved issues with your account or our services, we recommend contacting our support team prior to requesting an account deletion.
  10. Once the account deletion process is complete, you will receive a confirmation email.

If you have any questions or need further assistance, please feel free to contact us at [email protected].

Last updated: 3 May 2023